Overview

This agreement applies to and between you and CarryLug LLC, ( www.carrylug.com ). Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. Please read these Terms and Conditions ("Terms", "Terms and Conditions", “Agreement) carefully before using this website and any mobile application operated by CarryLug LLC ("us", "we", or "our").

In this Agreement “you” and “your” refer to Users and prospective Users of our website/Services, “we”, “company”, “us” and “our” refer to CarryLug LLC, or www.carrylug.com and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the users and ourselves, or either the user or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to our users in the most appropriate manner, for the express purpose of meeting the user’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Any and all use of our services is subject to this Agreement, which may be updated by us from time to time without prior notice to you. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this Agreement.

By using our Website www.carrylug.com or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.

Unauthorized access

It is unlawful to try and gain unauthorized access to the site, its servers, or any computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Our Services/Process

CarryLug is a peer-to-peer international shipping business. It is a convenient and inexpensive platform connecting Senders with travelers/shippers. Senders who wish to send a parcel from one country to another can use the platform to find users travelling to their delivery destination e.g. Dave wishes to send a parcel from New York City, U.S.A to Bangkok Thailand. Dave creates an account with us and finds another user traveling to Bangkok from New York in two days. Dave simply reaches out to the traveler/shipper through our website and they can discuss how the parcel will be picked up and delivered. Our platform simply connects the senders with the travelers, negotiations and agreements are made independently by the users.

We provide links to the Travelers/Shippers, Sender decides on the most suitable Travelers/Shippers for their shipping. The sender directly contacts the Traveller/Shipper it has chosen and agree upon terms for shipment e.g. product to be picked up/shipped, pick up date, delivery place and shipping fees, taxes, risk of loss, title, refunds, confirmation before delivery, force majeure events etc. We are not responsible and shall be held harmless for any liability arising from the agreement between the sender and Travelers/Shippers such as but not limited to non-delivery, or breach of any agreement thereof. Also, we do not assume any responsibility or liability for the actions, product, agreement between you and any other third parties. You should carefully review the information provided by any third party and/or traveller/Sender.

Senders for the purpose of this Agreement will mean users who wish to send a package or parcel through this website.

Travelers/Shipper for the sake of this Agreement shall mean users who shall be delivering the package or parcel for senders to a specified and agreed location between the parties.

Fees and Payments

While Signing up to our website and using our services is completely free, senders are expected to pay the shippers/travellers any fee agreed upon by them. Any fee or payment agreed by the sender and the Shipper/traveller shall be between them and we shall be exempted from any liability resulting from such payment or non-payment.

Setting up an Account

To use our website/services, you will need to sign up or set up an account with us which will contain certain personal details. You MUST have an account to use our services.

Please kindly follow the following steps:

a) Create an account/signup by filling out all the details required during the signup process;

b) Our system shall verify if the submission is valid and once verified, an email shall be sent to the email provided during your signup;

c) Once an account has been created on our website, you can use our website accordingly whether as a sender or a traveller/shipper;

In creating your account and continuing to use this Website, you represent and warrant that:

a) all information you submit is accurate and truthful;

b) you have permission to submit such Information where permission may be required; and

c) you will keep this information accurate and up to date.

It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. If you have reason to believe that your Account details have been obtained by another without consent, you should contact CarryLug immediately to suspend your Account.

Fraudulent Transactions

Providing fraudulent services or sending parcels with illegal contents or connected to any illegal activity under this website is not allowed. In the event that a fraudulent service has been requested and rendered on this website, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles and any communications through or related to the use of this website. We shall not be held liable for any such activity.

Intellectual Property

Subject to other terms in these Terms and Conditions, all Content included on the Website, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software are the property of CarryLug LLC ( www.carrylug.com )

Links to Other Websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of CarryLug or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Use of the website

When using the website and our service, you shall act in accordance with the following rules:

a) It is advised that submissions are made using the English language;

b) The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

c) You must be polite to other users and shall refrain from using any swear word or make any racist, sexist, threating words towards our them;

d) You must not display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party or web site without our prior written consent;

e) You must not use our site or services available on it for illegal activities such as but not limited to sending illegal drugs, pornographic materials, guns, bombs, and any other illegal items/contents;

f) Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited;

g) CarryLug does not allow any exchange of adult oriented or pornographic materials and services;

h) You may not create a false identity on ( www.carrylug.com )

i) You must not trade/service fraudulent businesses such as but not limited to;

  • Sending or delivering of counterfeit/unauthorized/stolen items or the sale of goods or services that are illegally imported or exported;
  • illegal marijuana related businesses;
  • Unregulated sale of tobacco, e-cigarettes, e-liquid, prescription or pharmaceutical drugs;
  • age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; or toxic, flammable, and radioactive materials;

    • j) Sending or delivering of narcotics or illegal substances, and any equipment designed for making or using such substances.

    Termination and Cancellation

    We may terminate your Account if we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. If we terminate your Account, we may contact any traveller/shipper to cancel any current or pending orders and provision of Services will not commence. If Payment has been made, we shall urge the traveller/shipper to refund any such payment. As all agreement between the sender and the traveller are between them, we shall not be held liable for any unpaid refund due to be paid by the traveller to the Sender.

    Our Responsibilities/Warranties

    Your safety when using our site is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your interactions on our website, we cannot guarantee its absolute security.

    We will do our best to maintain the operation of the Site for the Service, however, we may need to temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Service as soon as reasonably possible after any suspension.

    If we cannot do what we have promised in these Terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees, affiliates, partners) we will not be liable for this.

    Your Warranties

    You hereby warrant that all activities under your account shall be performed by you and shall not be assigned to any third-party. We shall not be responsible for any damage, liability, injury, financial loss caused by any such assignment.

    Disclaimers

    a) THE SITE IS MADE AVAILABLE TO YOU ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS, WITH THE EXPRESS UNDERSTANDING THAT CarryLug MAY NOT MONITOR, CONTROL, OR VET USER CONTENT. AS SUCH, YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. CarryLug MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, CarryLug ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SITE'S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY ON THE INFORMATION PROVIDED BY OTHER USERS.

    b) CarryLug MAKE NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY AND/OR OTHER USERS. CarryLug ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF A TRAVELLER/SHIPPER FAILS TO DELIVER YOUR PARCEL OR A SENDER SENDS A MALICIOUS ITEM OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF SUCH THIRD PARTIES FEATURED ON THE SITE. YOUR USE OF SERVICES OFFERED BY THIRD PARTIES OR USERS THROUGH THE SITE IS AT YOUR OWN DISCRETION AND RISK.

    c) WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE THRUTHFULLNESS OF ANY INFORMATION, CONTENT OF PARCEL, DESTINATION MADE BY OTHER USERS OF THE SITE.

    d) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.

    e) CarryLug LLC DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) REPUTATIONAL HARM, OR (iv) LOSS OF INFORMATION OR DATA.

    f) IN THE EVENT OF AN OMMISSION, FAILURE TO ACT OR A BREACH BETWEEN A SENDER AND A TRAVELLER, THEN SUCH DISCREPANCIES AND CLAIMS SHALL BE BETWEEN SUCH SENDER AND TRAVELLER.

    g) WHILST WE DO OUR BEST TO ENSURE THAT THE WEBSITE IS SECURE AND FREE OF ERRORS, VIRUSES AND OTHER MALWARE, ALL USERS ARE ADVISED TO TAKE RESPONSIBILITY FOR THEIR OWN SECURITY, THAT OF THEIR PERSONAL DETAILS AND THEIR COMPUTERS.

    h) TRAVELERS/SHIPPERS ARE RESPONSIBLE FOR REPORTING THEIR INCOME TO THE INTERNAL REVENUE SERVICE (IRS). THEY SHOULD BE PERSONALLY LIABLE TO PAY ANY TAX REQUIRED BY THE IRS FOR ANY EARNINGS MADE VIA THIS WEBSITE. WE SHALL BE HELD HARMLESS FOR ANY CASES OF TAX EVASION OR FAILURE TO DECLARE THE INCOME MADE THROUGH THIS WEBSITE.

    Modification of Service and these Terms and Conditions

    CarryLug reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.  If we are required by law to make any changes to Terms and Conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.

    Limitation of Liability

    To the maximum extent permitted by law, CarryLug accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

    If we fail to comply with these terms and/or any of our services as promised to you, we are responsible for any reasonable loss or damage you suffer that is a foreseeable result of us breaking this agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable or caused by other user or third parties. Our liability for any loss incurred resulting from our direct responsibility or omission herein this agreement shall be limited to $50 or to 20% of the shipping fees, whichever is higher.

    Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:

  • any incorrect or inaccurate information on the Site and all interruptions to or delays in updating the Service;
  • the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Site;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Site, or from transmissions via emails or attachments received from CarryLug or its licensees;
  • any incorrect, incomplete, sub-standard service(s) provided by the users on our website.

    • Non-Agency

    Nothing in this Agreement shall be construed to constitute either party the agent of the other or to constitute the parties as partners, nor shall any similar relationship be deemed to exist between them.

    No Waiver

    Any default, delay or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

    Severability

    In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

    Resolving Disputes

    Any dispute arising from this Agreement between the users of the website and CarryLug shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator from the American Arbitration Association (AAA) or as agreed upon by the parties. We encourage users to try and settle conflicts amongst themselves. If for any reason this fails, please feel free to contact us on the email provided on our website. We would try and resolve the issue and make a decision. If you are unsatisfied with our decision, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator from the America Arbitration Association (AAA) or as agreed upon by the parties. Any such arbitration fees shall be borne by the party bringing a claim.

    Previous Terms and Conditions

    In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

    Third Party Rights

    Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and CarryLug LLC.

    Law and Jurisdiction

    These Terms and Conditions and the relationship between you and CarryLug LLC shall be governed by and construed in accordance with the laws of the state of Washington D.C, U.S.A and you agree to submit to the exclusive jurisdiction of the state of Washington D.C, U.S.A.

    Entire Agreement

    These Terms, the Privacy Policy, and any other agreement contained on our Site or agreed by the parties constitute the entire agreement between you and CarryLug LLC.

    How to Contact Us

    If you have any questions about our company’s Terms and Conditions, or you would like to exercise one of your data protections rights, please do not hesitate to contact us on the contact details provided on our website.

    © 2021 CarryLug. All right reserved.